Support

Support for setup, operations, training, and integrations.

We help with onboarding, tenant configuration, role setup, KYC workflow, POS readiness, invoice templates, live support, tickets, and integration planning.

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Onboarding
Tenant settings, branches, roles, users, catalog, and first order workflow.
Operations
POS flows, refunds, reminders, receipts, dashboards, and reports.
Extensions
CMS, public website content, mobile apps, desktop apps, and business automation.
Live chat
Customer and tenant conversations can be routed to the correct platform or tenant support team.
Support tickets
Raise platform issues, track status history, and keep every response attached to the ticket timeline.
Training
Role-based walkthroughs for owners, cashiers, managers, and support users.
Support desk

Need a human in the loop?

Reach us for workspace setup, bug reports, operational questions, onboarding help, or implementation support.